My Account

Accessing My Account

• I can't remember my account details
• The 'Password Reset' link is not working
• I have a new email address, how do I update my account?

Updating My Account

• How do I update details in my Hotham account?
• How do I add or remove Household Members in my account?
• How do I upload a photo to my account?

Mountain Access Cards

• What is a Mountain Access Card?
• How does my Mountain Access Card work?
• I have many Mountain Access Cards, which one do I use?
• What should I do if my Mountain Access Card is lost, damaged, or stolen?
• Where do I pick up my Mountain Access Card?

Contact Us

• How do I contact the Hotham Guest Services team?
• Hotham Jobs