Updates that you can make within your account:
Once you have signed in, you can update the following details. Select them from the menu, make your edits and click save.
- Payment Methods
- Contact Details
- Password
- Communication Preferences
Updates that must be completed with the assistance of the Hotham team:
You cannot update the below details online.:
- Name (incorrect spelling, marriage or separation resulting in name change)
- Date of birth (incorrectly entered)
Please click here to request an update to these details. In your message, please include the details that need to be updated along with your current account details (full name, date of birth and customer ID if known) and a copy of your current photo ID.
Please Note: Products are non-transferable, and names cannot be changed for this purpose.