Please allow extra time to travel around the resort in peak times (weekends and school holidays) to avoid being late to your lesson.
If you’re running late for a lesson please head straight to your lesson meeting area and look for a staff member. If you cannot find a staff member or your correct lesson group, please head to our Snowsports office located, at the below locations, where one of our staff will help you. Please note that if you miss your lesson due to lateness the lesson cost is non-refundable.
We will do our best to accommodate you if you are running late and may be able to accept late students up to 10 minutes after the lesson start time. However, if your lesson group has already left the lesson area, they will not be able to return to collect late students.
Snowsports office locations:
- Adult lessons: Main floor of Hotham Central at the mid-building entry/exit adjacent to Pinnacle retail shop and Hotham Sports rentals.
- Child lessons: Ground floor level of the Big D building.